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HP Officejet 6500 Wireless All-in-One Printer - E709n support

HP Officejet Basic Print and Scan Driver

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  • Overview
  • How to install
  • System requirements

Description

The Basic Feature software solution is a driver-only software solution intended for users who want a basic print and scan driver to use with their HP all-in-one device. This software installation can be used on PC's which do not meet the minimum system requirements necessary to install the Full Featured software solution.

Release details

Released:
2010-08-26
File name:
Version
14.0.0
Compatibility:
Microsoft Windows Vista
Microsoft Windows Vista Home Premium (32-bit)
Microsoft Windows Vista Home Basic (32-bit)
Microsoft Windows Vista Business (32-bit)
Microsoft Windows Vista Ultimate (32-bit)
Microsoft Windows Vista Starter
Microsoft Windows 7 (32-bit)
Microsoft Windows 7 Home Basic (32-bit)
Microsoft Windows 7 Home Premium (32-bit)
Microsoft Windows 7 Professional (32-bit)
Microsoft Windows 7 Enterprise (32-bit)
Microsoft Windows 7 Ultimate (32-bit)
Microsoft Windows 7 Starter (32-bit)
Microsoft Windows 7 Home Basic (64-bit)
Microsoft Windows 7 Home Premium (64-bit)
Microsoft Windows 7 Professional (64-bit)
Microsoft Windows 7 Enterprise (64-bit)
Microsoft Windows 7 Ultimate (64-bit)
Microsoft Windows 7 (64-bit)
Microsoft Windows Vista (64-bit)
Microsoft Windows Vista Enterprise (32-bit)
Microsoft Windows Vista Enterprise (64-bit)
Microsoft Windows Vista Home Basic (64-bit)
Microsoft Windows Vista Home Premium (64-bit)
Microsoft Windows Vista Business (64-bit)
Microsoft Windows Vista Ultimate (64-bit)
Microsoft Windows XP

Fix/Enhancement

This update provides the following fixes and enhancements:

  • Thai Font issue
  • Bottom page truncation issue
  • Margin issue with auto duplex printing
  • Hindi characters rendering issue
Internet Explorer:
  1. Click the Download only button.
  2. When a new pop-up window appears, click on the Run button.
    Note: Make sure the printer is not connected to the computer before running the file.
    Note: Depending on your connection speed, the file will take some time to transfer to your computer.
  3. If an ""User Account Control"" pop-up windows appears, click the Continue button.
    Note: The file is compressed and may take time to extract and run.
  4. Follow the on-screen instructions.

Firefox:
  1. Click the Download only button.
  2. When a new pop-up window appears, click on the Save File button.
    Note: Depending on your connection speed, the file will take some time to transfer to your computer.
  3. When the download completes, double-click the most recent file to start the software installation.
    Note: Make sure the printer is not connected to the computer before running the file.
  4. If an "Open Executable File?" pop-up window appears, click the OK button.
  5. If an "User Account Control"" pop-up windows appears, click the Continue button.
    Note: The file is compressed and may take time to extract and run.
  6. Follow the on-screen instructions.

Details and specifications

No additional Pre-requisites

Additional Information:

If you encountered "Printer setup has failed to complete" error prompt, please do the following:

  1. Click "Next" to proceed with the software installation
  2. An "add a device" icon will be displayed on the desktop
  3. Go to MS Windows 7\Control Panel\Hardware and Sound\Devices and Printers folder
  4. Right click on the printer icon and click on "Remove device"
  5. Click "Yes" to confirm remove device
  6. Select/Highlight any of the Printer and Faxes icon, and select "Print server properties".
  7. Go to the drivers tab, select HP Officejet 6500 E709x Series and click "Remove"
  8. Select "Remove driver and driver package"
  9. Go to the desktop and click on the "add a device" shortcut to complete the software installation.
HP Officejet 6500 Wireless All-in-One Printer - E709n

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