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HP Officejet Pro 8500A Plus e-All-in-One Printer - A910g support

HP Officejet Pro Firmware

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  • Overview
  • How to install
  • System requirements

Description

Release details

Released:
2012-09-19
File name:
Version
LRP1FN1231AR
Compatibility:
Microsoft Windows Vista
Microsoft Windows Vista Home Basic (32-bit)
Microsoft Windows Vista Home Premium (32-bit)
Microsoft Windows Vista Business (32-bit)
Microsoft Windows Vista Ultimate (32-bit)
Microsoft Windows Vista Starter
Microsoft Windows 7 (32-bit)
Microsoft Windows 7 Home Basic (32-bit)
Microsoft Windows 7 Home Premium (32-bit)
Microsoft Windows 7 Professional (32-bit)
Microsoft Windows 7 Enterprise (32-bit)
Microsoft Windows 7 Ultimate (32-bit)
Microsoft Windows 7 Starter (32-bit)
Microsoft Windows 7 Home Basic (64-bit)
Microsoft Windows 7 Home Premium (64-bit)
Microsoft Windows 7 Professional (64-bit)
Microsoft Windows 7 Enterprise (64-bit)
Microsoft Windows 7 Ultimate (64-bit)
Microsoft Windows 7 (64-bit)
Microsoft Windows Vista (64-bit)
Microsoft Windows XP Professional
Microsoft Windows Vista Enterprise (32-bit)
Microsoft Windows Vista Enterprise (64-bit)
Microsoft Windows 8 (32-bit)
Microsoft Windows 8 (64-bit)
Microsoft Windows 8.1 (32-bit)
Microsoft Windows XP Home Edition
Microsoft Windows Vista Home Basic (64-bit)
Microsoft Windows Vista Home Premium (64-bit)
Microsoft Windows Vista Business (64-bit)
Microsoft Windows Vista Ultimate (64-bit)
Microsoft Windows 8 Enterprise (32-bit)
Microsoft Windows 8 Enterprise (64-bit)
Microsoft Windows 8 Pro (32-bit)
Microsoft Windows 8 Pro (64-bit)
Microsoft Windows XP Tablet PC Edition
Microsoft Windows XP

Fix/Enhancement

  1. Resolved copy error for double sided and photo enchancement.
  2. General Improvements to Web Scan in Embedded Web Server (EWS).
  3. Allow printing to continue when paper jam occurs in the ADF.
  4. Improve network connectivity.
  5. Reduce paper jam occurance.
  6. Enable option to reset password in Webjet Admin.
  7. Enable user to manage direct USB connected printers using Webjet Admin.
  8. Improve connectivity for dual band routers.
  9. Improve the printer responsiveness in Power saving mode
  10. Enable configuration of secure proxy server
  11. Resolve Web Services setup issue when ports 5222 and 5223 are blocked
  12. Support the new rupee symbol on printer display
  13. Resolve scan to folder setup issue with McAfee firewall
  14. Enable "Display Email Address" feature on control panel
  15. Enhance security when using Embedded Web Server(EWS)
  16. Improve Automatic Document Feeder performance
Before starting the upgrade:
  • The HP Officejet Pro 8500A Firmware flashing (upgrade) requires a wired network or a USB connection.
  • DO NOT upgrade the printer firmware in a wirelessly connected printer.
  • If the computer has a firewall installed or enabled, it may block the Firmware Download Utility from accessing the printer. Therefore, please remember to temporarily disable any firewall that may be on the computer, including firewalls such as Microsoft Windows XP Firewall, Sygate, Zone Alarm or BlackICE.
Install instructions:
  1. Switch on the HP Officejet Pro 8500A series printer and wait until the printer is READY. [The Power light should be on]
  2. Double click on OJ8500_A910gn_R1126A.exe to launch the HP Printer Update utility. A list of HP Officejet Pro 8500A series printers detected will be displayed on the screen.

    Note: If the Wired network printer you wish to upgrade is not displayed in the detected printer list, click on the Refresh button to scan for printers connected via the wired network.

  3. Click on the checkboxes on the left to select single or multiple HP Officejet Pro 8500A series printers you wish to upgrade.
  4. Click on the Update button to start the firmware flashing process.
  5. Message showing "The selected printer has been updated successfully" will be shown. Firmware flashing will begin.

    CAUTION! Do not interrupt the printer during the upgrade process. Printer maybe damaged if power is interrupted during the firmware upgrade process.

  6. When the printer has sucessfully completed the flashing process, it will automatically print out a Self Test Diagnostic Page, that will show the new firmware version.
  7. Click on the Done button to close the HP Printer Update utility.

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Details and specifications

No additional prerequisites
HP Officejet Pro 8500A Plus e-All-in-One Printer - A910g

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