Jump to content

HP OfficeJet J4524 All-in-One support

Setting the Number of Rings Before the Fax Picks Up

  • PrintPrint

Introduction

This document includes instructions for configuring the Rings to Answer feature from the control panel of the device.
If you turn on Auto Answer , then you can specify how many rings occur before incoming calls are automatically answered using the Rings to Answer feature.
The Rings to Answer setting is important if you have an answering machine on the same phone line as the device, because you want the answering machine to answer calls before the device does. The number of rings to answer for the device should be greater than the number of rings to answer for the answering machine.
For example, set the answering machine to a low number of rings to answer and the All-in-One to answer in the maximum number of rings. Then, the answering machine answers the call and the device monitors the phone line. If the device detects a fax tone, then it receives the fax. If the call is a voice call, then the answering machine records the incoming message.

Video of changing the rings to answer setting

The following video demonstrates how to change the rings to answer setting.
NOTE:This video shows the HP Officejet J4680. The outside of the product might not look the same as your product, but the steps are the same.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .

Setting the number of rings before the fax picks up

Make sure Auto Answer is set to On and Rings to Answer is configured to your preference.
  1. Make sure Auto Answer is On .
    1. Press the Setup button ( ) on the device control panel.
    2. Press the right arrow button ( ) to select Fax Settings , and then press OK .
    3. Press the right arrow button ( ) to select Answer Options , and then press OK .
    4. Press the right arrow button ( ) to select Auto Answer , and then press OK .
    5. Press the right arrow button ( ) to select On , and then press OK .
    6. Press the Cancel button ( ) to return to the main menu.
  2. Set Rings to Answer .
    1. Press the Setup button ( ) on the device control panel.
    2. Press the right arrow button ( ) to select Fax Settings , and then press OK .
    3. Press the right arrow button ( ) to select Answer Options , and then press OK .
    4. Press the right arrow button ( ) to select Rings to Answer , and then press OK .
    5. Using the numeric keypad, enter the appropriate number of rings to answer. The range available is 1 to 6 rings.
    6. Press OK to accept the setting.
    7. Press the Cancel button ( ) to return to the main menu.
The device is now configured to automatically answer calls after a specified number of rings.
HP OfficeJet J4524 All-in-One

More for this product

HP Support forums

Find solutions and collaborate with others on the HP Support Forum