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CD - SOFTWARE AND DRIVERS FOR WINDOWS AND MAC support

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    Enter your product’s serial number

    e.g. HU265BM18V
       How to find your Product and Serial numbers                           

    How Do I Find My Product Number and Serial Number?

    The Serial Number (s/n) is a ten-digit alpha-numeric number that is unique to your product.
    The Product Number (p/n) is a six or seven-digit alpha-numeric number that identifies your product. If there is a pound sign (#) or a dash (-) in the p/n, enter only the letters and numbers before the # or - sign.
    Both numbers can be found on the Universal Product Code (UPC) or Service Tag sticker located on the back, side, or bottom of your product (see picture below).
    STICKER EXAMPLE (Your sticker may look different)

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    Note:  It is not possible to use FedEx Second Day or Next Day to Post Office Boxes, APO/FPO addresses served by the US Postal Service, including Guam, U.S. Virgin Islands.
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    Specify your billing and shipping addresses

    Shipping address
        
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    How Do I Find My Product Number and Serial Number?
    The Serial Number (s/n) is a ten-digit alpha-numeric number that is unique to your product.
    The Product Number (p/n) is a six or seven-digit alpha-numeric number that identifies your product. If there is a pound sign (#) or a dash (-) in the p/n, enter only the letters and numbers before the # or - sign.
    Both numbers can be found on the Universal Product Code (UPC) or Service Tag sticker located on the back, side, or bottom of your product (see picture below).
    STICKER EXAMPLE (Your sticker may look different)

    Your payment information

    Type of card
    Expiration (month/year)
    Card number (without spaces)
    Verification number*    
    How Do I Find My Product Number and Serial Number?
    The Serial Number (s/n) is a ten-digit alpha-numeric number that is unique to your product.
    The Product Number (p/n) is a six or seven-digit alpha-numeric number that identifies your product. If there is a pound sign (#) or a dash (-) in the p/n, enter only the letters and numbers before the # or - sign.
    Both numbers can be found on the Universal Product Code (UPC) or Service Tag sticker located on the back, side, or bottom of your product (see picture below).
    STICKER EXAMPLE (Your sticker may look different)

    Product Related Error

    At this time you can not order the item that you specified
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    For additional support, return to   HP Customer Care home page